Shipping policy

Shipping Policy

Order Processing

Orders are typically processed within 1–3 business days after your order is placed.

Processing times may be longer during holidays, product launches, promotions, or periods of high order volume.

You will receive tracking information once your order has been prepared for shipment.

Shipping Rates

Shipping rates are calculated at checkout based on your order, delivery location, package weight, and selected shipping service.

Customers are responsible for shipping charges unless a specific Spoon Riot promotion states otherwise.

Delivery

Estimated delivery times shown at checkout are provided by the shipping carrier and begin after your order has been processed and shipped.

Delivery dates are estimates and are not guaranteed by Spoon Riot. Carrier delays caused by weather, holidays, transportation disruptions, or other circumstances outside our control may affect delivery times.

Tracking

When your order ships, tracking information will be sent using the contact information provided during checkout.

Please allow time for tracking information to update after your shipping label has been created.

Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your address carefully before submitting your order. Spoon Riot is not responsible for delays or failed deliveries caused by incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, contact us as soon as possible. We will make reasonable efforts to correct the address if the order has not yet shipped.

Lost, Damaged, or Leaking Orders

If your order arrives damaged, leaking, defective, or incorrect, please contact us within 48 hours of delivery.

Please include your order number and photographs of the product and shipping packaging so we can evaluate the issue and make it right.

If your package appears to be lost in transit, contact us so we can review the tracking information and work with the shipping carrier when appropriate.

Local Pickup

Local pickup is available only when specifically arranged and approved by Spoon Riot in advance.

Please do not place an order expecting local pickup unless you have received approval from Spoon Riot. Standard shipping charges and options otherwise apply.