Refund policy

Return & Refund Policy

Because Spoon Riot products are food items, all sales are final and we do not accept returns or exchanges for change of mind, personal taste preferences, or products that have been opened or consumed.

Damaged, Leaking, Defective, or Incorrect Orders

We want your order to arrive exactly as it should. If your order arrives damaged, leaking, defective, or you receive the wrong item, please contact us within 48 hours of delivery.

Please include:

Your order number
A description of the issue
Photos of the product
Photos of the shipping packaging, when applicable

Once we review the issue, we may provide a replacement or refund, depending on the circumstances.

Please do not return or ship food products back to us unless we specifically ask you to do so.

Lost or Missing Packages

If your tracking information shows that your package has not been delivered or appears to be lost in transit, please contact us so we can review the shipment and work with the shipping carrier.

If tracking shows an order as delivered but you cannot locate it, please check around the delivery location and with members of your household or neighbors before contacting us. We will assist with carrier information and available delivery documentation when possible.